We work to eliminate unnecessary waiting times for patients who have or may be diagnosed with cancer, ensuring no patient is lost in the system to poor pathway management.
We work with cancer leadership teams to systematically identify and diagnose the root causes of their cancer system delivery challenges and then design a change programme to achieve performance compliance and sustainability.
Cancer Pathway &
Service Redesign &
We are subject matter experts in cancer systems, governance, processes and pathway design. We understand what goes into achieving and sustaining compliant Cancer Waiting Times (CWT) performance and we co-design new ways of working and coach managers and teams on how to get there. We work with organisations to improve their knowledge and correct application of CWT and its relevance to Referral to Treatment (RTT) guidance, demand and capacity modelling and planning, as well as developing sector and local level improvement and recovery plans and cross-organisational policies.
Our expertise goes beyond cancer, and we have extensive experience of reviewing, redesigning and implementing improvements using tested principles, such as LEAN, along the whole elective pathway and where it interfaces with non-elective flow such as diagnostics (radiology and pathology), theatres and critical care. We work closely with clinicians and operational teams to identify the change needed and agree strategies to bring their colleagues and teams on board to ensure successful outcomes.
Project Design & Leadership
Development & Coaching
As well as supporting operational and performance improvements, we provide design and implementation capacity for bespoke health projects.
We are strong advocates for coaching and mentoring in the workplace with the aim of improving individual and team performance and productivity through motivation.
We work with managers and teams around self-development in their work roles (as individuals, team members and service leaders), addressing limiting beliefs and other negative individual and team dynamics, as well as providing clarity around career aspirations and personal goals.